Gabify Connect vs Practo: Built for Therapy vs Built for General Practice
Practo is one of India's most recognised healthcare platforms, trusted by thousands of general practitioners for discovery and appointment management. But therapy centres have fundamentally different workflows: session packages, goal tracking, multi-therapist scheduling, parent progress reports, and developmental screening. This page gives you an honest, side-by-side look at both platforms so you can decide which fits your centre.
The Gabify Advantage
Gabify Connect is the only platform combining a 9-domain AI developmental screening tool (Neurolens) with full-scale practice management, WhatsApp-first parent communication, and a verified therapy referral marketplace in one unified ecosystem.
Practo
General clinic software and doctor discovery platform
Practo pricing varies by plan tier and add-on modules. Verify current rates directly with Practo before making a decision.
Gabify Connect vs Practo: Feature Comparison
*Starting price per month per user. Introductory pricing locked for centres joining before 31 July 2026.
Where Each Platform Stands and Why It Matters for Therapy Centres
1. What Practo Does Very Well: Discovery and OPD Management
Practo has earned its reputation as one of India's most trusted healthcare platforms. Its doctor discovery network gives clinics strong online visibility, and its appointment booking system is well-tested at scale. For a general practitioner or multi-specialty clinic that needs a booking front-end, a patient-facing profile, and basic EMR with prescription writing, Practo Ray is a solid and well-supported choice. These are genuine strengths, and if your primary goal is to increase walk-in OPD appointments through an online listing, Practo delivers real value. Teleconsultation and basic billing are also functional. The platform's scale and brand recognition in India is a meaningful advantage in general healthcare markets.
2. The Structural Mismatch: Therapy Workflows Are Fundamentally Different
A therapy centre is not a faster OPD. The operational model is different in almost every dimension. Sessions run in recurring weekly or bi-weekly cycles, not single episodic appointments. Therapists are assigned to specific children across multiple disciplines (speech, OT, ABA, special education) in the same centre at the same time. Resource rooms, therapist slots, and attendance all need to be tracked together. Billing is tied to session packages with prepaid balances and expiry dates, not per-visit fees. None of these workflows are present in Practo Ray. The platform was designed for the OPD model, and adapting it to therapy requires workarounds that ultimately land in spreadsheets. This is not a criticism of Practo; it is simply not what the product was built for.
3. Why Therapy Centres on Practo Still Use Excel
Centres that use Practo for their general booking often find themselves managing a parallel operation in Google Sheets or Excel. Session package balances are tracked manually. Goal progress is noted in standalone documents. Therapist utilisation is calculated at the end of the month from raw appointment counts. Parent progress summaries are typed and shared via WhatsApp individually. These are not edge cases; they are the daily reality for therapy centres trying to fit a general clinic tool into a specialist workflow. The administrative overhead adds up and introduces errors, particularly around package expiry and session count reconciliation. Gabify was built specifically to eliminate these parallel systems for therapy centres.
4. AI and Clinical Intelligence: A Category That Does Not Exist in Practo
Practo does not offer a developmental screening tool. Neurolens AI, Gabify's built-in screening engine, screens across 9 developmental domains using 189 parameters trained on over 1,00,000 Indian datapoints and validated with Indian clinical institutions. Reports are DSM-5 aligned and designed to be used directly in clinical intake workflows. For therapy centres doing initial assessments for children with autism spectrum disorder, ADHD, speech delays, or motor concerns, this is a meaningful clinical tool that reduces assessment time and standardises reporting. There is no equivalent in Practo, because developmental screening is not part of the general practice workflow Practo was built around.
5. Two Different Marketplaces: General Discovery vs Verified Therapy Referrals
Practo's discovery marketplace is a strength for general practitioners: parents and patients search for doctors by specialty or location and book appointments. However, it is a general-purpose directory and does not route therapy-specific referral demand. Gabify Care is fundamentally different in purpose. It is a verified specialist marketplace specifically for therapy and developmental support. When parents search for therapy support for their child, Gabify Care matches them to verified centres and routes that referral demand directly to enrolled centres. For a therapy centre, this means inbound leads are already pre-qualified as therapy-seeking families, not generic clinic visitors. The two products serve different discovery needs.
Which Platform Fits Your Situation?
Consider Practo if...
- Your primary need is online doctor listing and general clinic discovery visibility
- You run an OPD, multi-specialty clinic, or individual general practice
- Your billing is predominantly per-visit with no session package management
- You need teleconsultation and basic prescription writing as core features
- You are not running multi-therapist, multi-resource therapy sessions for children
Consider Gabify Connect if...
- You run a speech therapy, occupational therapy, ABA, or multi-discipline therapy centre
- You need session package and expiry tracking linked to billing
- Goal and milestone tracking against individual therapy plans is essential to your workflow
- You want automated WhatsApp progress updates sent to parents after each session
- AI developmental screening with Indian clinical data is a priority for your intake process
- You want therapy-specific referrals routed to your centre through a verified marketplace
- You need ABDM-aligned infrastructure and DPDPA-compliant data storage
Frequently Asked Questions
Why is Practo not suitable for therapy centres specifically?
Can we use both Practo and Gabify Connect at the same time?
Can Practo track session packages and prepaid balances for therapy?
Is ABDM compliance important for therapy centres and does Practo support it?
How difficult is it to switch from Practo to Gabify Connect?
See How Gabify Connect Works for Your Therapy Centre
Book a 30-minute demo and walk through session scheduling, package tracking, Neurolens AI screening, and parent progress reporting with a product specialist. No commitment required.